Refund policy

Please note that we cannot provide refunds for customized products due to their unique nature. However, if you receive a damaged item or the incorrect size/item, please let us know within 3 days of receiving your delivery. In order for us to process your replacement, we will require your name, order number, and a photo of the damage or incorrect item. Any refunds will be considered on a case-by-case basis.

We want to make sure that you are completely satisfied with your purchase, and we will do our best to resolve any issues that may arise. Please don't hesitate to reach out to us if you have any questions or concerns. You can send us a message online or send an email to kxdesignsllc@gmail.com.